Privacy Policy

Vydehi Super Speciality Hospital (VSH): Privacy Statement for Websites and Mobile Applications

Published: ___________

Thank you for visiting VSH. We are committed to protecting the privacy of all visitors to our websites and mobile applications. We wrote this privacy statement to help you understand what information we collect, how we use it, what choices you have, and other important information regarding how we collect and use personal information collected through this website and the digital properties of VSH. Vydehi Super Speciality Hospital is hereafter referred to collectively as “VSH” and singularly as “we,” “us,” or “our.”

If you have any questions or comments about this privacy statement or the ways in which VSH uses the information we collect online, please do not hesitate to contact us using the contact information provided at the bottom of this statement.

Scope & Application

This privacy statement applies to information collected through any websites, mobile applications, and/or online or mobile-enabled technology, and/or digital tools that display or link to this privacy statement (collectively, our “Online Platforms”). This privacy statement also applies to information shared with us by our approved partners and other third-party sources.

Collection and Use of Information

When you view and/or interact with our Online Platforms, we may collect and combine information about you, how you engage with our Online Platforms, and the devices you use to view and/or interact with our Online Platforms for the legitimate purposes described below. This includes information you provide to us in connection with your use of the Online Platforms and information collected automatically when you view and/or interact with our Online Platforms.

Some of the information we collect may be personally identifiable information, which includes, but is not limited to, information like your name, email address, postal address, or phone number. We do not collect information that would personally identify you unless you choose to provide it or as otherwise provided in this privacy statement. You can access and browse our Online Platforms at any time without providing any personally identifying information.

Information You Provide to Us

We collect the information you provide directly to us, such as when you create or modify your account or user preferences, sign up for a newsletter, contact us, respond to a survey, or otherwise communicate with us. This information may include your name, email address, phone number, postal address, insurance information, personal health information, survey responses, user content stored or entered into the forms found on our Online Platforms, and other information you choose to provide through the use of our Online Platforms.

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from VSH, provide you with such information; (iii) improve the Online Platforms; (iv) respond to your inquiries; (v) facilitate your job or student application; and/or (vi) fulfill any other purpose for which you provided it.

We will not use the information you provide for any purposes other than as described in this privacy statement or explained to you at the point at which the information was collected.

Information Collected Automatically

We may automatically collect additional information about your visit to our Online Platforms, including pages you visit, your geographic location based solely on your Internet Protocol (IP) address, promotions with which you interacted, and other behavior. This information is collected for the purpose of improving your overall visit to our Online Platforms by providing interest-based content. For example, we may collect information about your geographic location and specific interest, based on topics you have browsed on our Online Platforms so that we can highlight a program or resource close to your location. The data may also be used to provide interest-based content for communications for which you have opted in.

We may also gather certain information automatically, including but not limited to, IP addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, mobile location and device type, and/or clickstream data. This information may be collected via cookies, web beacons, and/or similar technologies that help us serve you better, for example, by making your interactions with our Online Platforms faster or more personalized. The information we collect automatically through these technologies may be linked to other information we collect about you.

When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within such social media. This information may include your contact information, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.

Information Collected by Third-Party Tools

We may also use certain third-party products or services (“Third-Party Tools”), such as Google Analytics, a web analysis service provided by Google, in order to better understand the use of our Online Platforms. These Third-Party Tools may collect information such as how often users visit our Online Platforms, what pages they visit, and the websites which referred you to our Online Platforms. Further, the Third-Party Tools may use the data collected to track and examine the use of the Online Platforms, prepare reports on its activities, and share them with other related services. The Third-Party Tools, to the extent they serve advertising, may also use the data collected on the Online Platforms to contextualize and personalize ads on their own advertising networks. Each Third-Party Tool’s ability to use and share information it collects about your visits to the Online Platforms is restricted by its own privacy policies and terms of use. Additional information about the Third-Party Tools we use can be provided by contacting us as set forth below.

Your Control Over Information

You have a variety of tools to manage cookies and similar technologies that collect information related to your use of the Online Platforms.

Please note: Disabling, removing, or blocking cookies may turn off some of the features of our Online Platforms that make your experience more efficient, and some Online Platforms may not function properly as a result. Further, if you having your information collected and used by us and our digital marketing partners for interest-based advertising purposes, you will continue to receive ads, but such ads will not be tailored to your specific interests based on web viewing data collected from your device over time and across unaffiliated websites.

Security

The security of your information is important to us. We take precautions to protect your information by implementing safeguards to protect the information we collect. But you should keep in mind that no website or Internet transmission is ever completely secure or error-free.

PLEASE NOTE:  The safety and security of your information also depend on you. We urge you to take steps to keep your private information secure, such as choosing strong passwords and never sharing your password with anyone else. If you create or receive a password in connection with Online Platform access, please notify us promptly if you believe your password security has been breached, and remember to log off of the Online Platform before you leave your computer or mobile device.

The Online Platforms may offer opportunities to communicate through email. Because normal email is not encrypted, the possibility exists that unauthorized individuals may intercept email messages. VSH, its parents, and affiliates are not responsible for the privacy and security of email messages except those stored in our system.

Visiting VSH from Outside India

VSH is located in India. The services described within the Online Platforms are directed at customers in India. If you are visiting the Online Platforms, or any part thereof, from outside of India, please be aware that your information may be transferred to, stored, or processed in India and maintained on computers or servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located in the European Economic Area, you may have additional rights, including the right to access, correct, erase, restrict processing of, and object to processing and profiling of your information, and to complain to a supervisory authority within your jurisdiction.

Acceptance of These Terms

This privacy statement is incorporated into and subject to the Terms of Use that display or link to this privacy statement. Each time that you view and/or interact with our Online Platforms, you signify that you have read, understood, and agree to be bound by the Terms of Use, which incorporate this privacy statement. If you do not agree to the terms of this privacy statement or the use of your information as set forth in this privacy statement, please do not use our Online Platforms. Your continued use of our Online Platforms subsequent to changes in this privacy statement will signify your acceptance of the changes.

Updates

We reserve the right to modify this privacy statement at any time. All updates will be posted on this page, so please review them periodically.

Reservation of Rights

By viewing and/or interacting with our Online Platforms, you consent, and we reserve the right, to have the data we collect from you be used as described in this privacy statement. Additionally, you consent, and we reserve the right, to have the data we collect from you be used in ways that are consistent with the then-current disclosed privacy statement regardless of when your data was collected.

If you feel that we are not abiding by this privacy statement or if you have any questions, you should contact us immediately via email at info@vsshospit.